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SPEDIZIONE EXPRESS E RESO GRATUITO

SPEDIZIONE EXPRESS E RESO GRATUITO

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Provacy and cookies policy

Customer care +

    PRIVACY

    In compliance with the Italian Legislative Decree 196 of June 30, 2003 and the General Data Protection Regulation (UE) 2016/679 (hereinafter referred to as ‘the Law’) we inform you that all personal data supplied to us shall be processed in full respect of the abovementioned Law and the privacy obligations by which SAM Srl (hereinafter ‘the Company’) is bound.

    Said personal data shall be processed on hard copy and computer and electronic media adequate for guaranteeing the security and privacy of data processed for the following purposes: 
    - To register and manage your account in our Website, we collect your name, email, password and other additional details you may wish to add in your account, like phone number, addresses and gender. The legal basis is the performance of a Contract with you.
    - To fulfil the orders you make through our website, we collect your Name, addresses, phone number, Order details, like the products you are buying, the size and price. The legal basis is the performance of a Contract with you.
    - To collect payment from you we collect your payment information, which comprises the credit/debit card’s number, holder’s name and CVV we do not store them and only transfer them to our authorized payment providers. The legal basis is the performance of a Contract with you.
    - To provide you with our customer services (including helping you to solve any issue you have with our services, updating you about any change to our terms of service, or contacting you to know how was your experience with us) we collect your name, email, password and addresses and your contact history with us. The legal basis is the performance of a Contract with you and our legitimate interests in retaining you as a customer.
    - To monitor the quality of our customer services, we collect your name, email, password and addresses and your contact history with us. The legal basis is the legitimate interests in running our business.
    - To administer, maintain and optimise our Website and our services, we collect your device information (such as your device IP address and device type), Cookie identifiers and browsing information. The legal basis is the legitimate interests in running our business.
    - To perform fraud and credit checks and if we can do business with you, we collect your name; email; addresses; credit/debit card details;browsing history; purchase history; date of birth; gender; device information (such as IP address and device type) and any publicly available information (like social media profiles or news). The legal basis is the legitimate interests to protect SAM s.r.l. and its customers from fraudulent activities and compliance with a legal obligation.
    - To send you marketing communications and personalised offers, we collect your Name; Email; Phone Number; Addresses; Date of Birth; Purchase history; Browsing history and behaviour; Device information; Shopping preferences; Cookie identifiers; Internal identifiers; Country. The legal basis is the legitimate interests to electronic direct marketing of similar products and services to that which you have acquired using our Website or, when such is not applicable, your Consent.
    - To manage our loyalty programmes, we collect your Name; Email; Phone Number; Addresses; Date of Birth; Purchase history; Browsing history and behaviour; Device Information; Shopping preferences; Nickname; Cookie identifiers; Internal identifiers; Country; Spent tier level and Wealth. The legal basis is our legitimate interests in running our business and improve the shopping experience.
    - Analysis of your behaviour and purchases in our Website, we collect your Name Email; Phone Number; Addresses; Date of Birth; Purchase history; Browsing history and behaviour; Device Information; Shopping preferences; Nickname; Cookie identifiers; Internal identifiers; Country; Spent tier level and Wealth. The legal basis is our legitimate interests in running our business and improve our Website and your experience.
    - Carry on research, analysis, enquiries and surveys on your use of our website, we collect your Name; Addresses; Email; Device information, legal basis is our legitimate interests in running our business and improve our Website and your experience.
    - Advertising and retarget advertising, we collect your email, cookie identifiers and device information. The legal basis is our legitimate interests in running our business.


    The data may be disclosed, exclusively for the purposes indicated above, to the individual companies of Tessabit, to subsidiary and associated companies and to consulting companies specialising in market research, without prejudice to the adopting on the part of said companies of equivalent security and privacy criteria. 

    In particular, the party concerned may request from the data controller confirmation of the existence or non-existence of his/her personal data, as well as access to said data in intelligible form. The party concerned may also request details regarding the origin of the data and the logic and purposes on the basis of which said data are processed; the deletion, transformation into anonymous form or suspension of data processed in violation of the law, and the updating, correction or, if desired, integration of the data, and may oppose, for legitimate reasons, the processing of the same.

    The above mentioned rights may be exercised by sending a written request to the Data Controller, Sam Srl, VIA VENTI SETTEMBRE 1/ 3
    22100 - COMO (CO) - Italy. The subject in charge of the databank processing is  Sam Srl, VIA VENTI SETTEMBRE 1/ 3
    22100 - COMO (CO) - Italy

     

    COOKIE

    What are cookies?

    Cookies are small text files which websites send to a user’s terminal, where they are stored and then sent back to the same sites when the user visits them again. Cookies are designed for various purposes; there are different types of cookie and they can be used both by website owners and third parties.

    Information is given below on the cookies installed via our website, and on how to manage your cookie settings.

    Cookies used on our website

    The use of cookies by the owner of this website, SAM Srl (registered office: VIA VENTI SETTEMBRE 1/ 3
    22100 - COMO (CO) , Italy) is governed by our Privacy Policy; to access the information required under Article 13 of the Italian Privacy Code.

    Technical cookies not requiring consent

    Cookies linked to essential activities for website operation and the provision of the service.

    - Cookies linked to saving preferences and optimisation.

    - Statistical cookies used directly by the website operator to gather series of data: for example Google AdWords, Google Analytics e Mailchimp. Please refer to the related policies that can change periodically and that it is therefore advisable to consult them in time, where further detailed information are specified: http://www.google.com/policies/technologies/ads/;https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usagehttp://mailchimp.com/legal/privacy/.

    All technical cookies do not require consent, and are therefore installed automatically when you access the website.

    Cookies requiring consent

    All other types of cookies not specified above are only installed or enabled if the user gives consent the first time he/she visits our website. Consent may be given generally, as explained on the cookie notification banner on our homepage (by clicking the OK or the X button; or by continuing to browse, including by scrolling down the page or via a link); it may also be given or denied selectively, following the instructions below. A record of the user’s consent is stored for use on return visits to the website. The user may nonetheless waive his or her prior consent in full or in part.

    Third-party cookies

    Third-party cookies are also installed via this website; you can give your consent for all third-party cookies by continuing to browse or closing this window.

    - Advertising profile cookies

    - Remarketing and display campaigns handled via Google.

    Used to provide advertising based on the preferences shown while you are browsing (OBA).

    - Retargeting cookies

    Used to send advertising to users who have visited the website before.

    - Social networking cookies

    Used to share content on social networks.

    - Statistical cookies

    Used by third parties (separately or as a whole) to process statistics.

    Remember that you can disable and/or cancel cookies using your browser settings, or disable and/or cancel individual “non-technical” cookies issued by third parties by visiting the European Interactive Digital Advertising Alliance (EDAA) website: www.youronlinechoices.eu.

    For more information on cookies and how to manage them, visit www.aboutcookies.org.

    If you don’t know the name or version of the browser you’re using, click on “Help” in the top browser window to find all the information you need.

    If you do know which browser you’re using, click on the relevant link to open the cookie settings page.

    Internet Explorer (link to http://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies)

    Google Chrome (link to https://support.google.com/chrome/answer/95647?hl=it&topic=14666&ctx=topic)

    Mozilla Firefox (link to https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie)

    Safari (link to https://support.apple.com/kb/PH17191?locale=it_IT&viewlocale=it_IT)

    Opera (link to http://www.opera.com/help/tutorials/security/cookies/)

     

    Please be aware that if you do not consent to us using the cookies, certain functions and pages on our site may not work correctly.

    The processing of your personal data is performed by SAM srl and is subject to the General Data Protection Regulation (UE) 2016/679, the rules on the processing of personal data and Italian measures of the Italian Data Protection Authority (http://www.garanteprivacy.it).

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