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Thank you!
TessabitTessabitTessabit

All orders placed on our online store are shipped directly from our luxury Boutiques in Como, Italy. Business days are Monday to Friday, excluding national and local holidays (orders are neither shipped nor delivered on non-working days).

Once your order has been approved, we will do our best to ship it within 2-3 working days.

We will send you the Tracking Number for your order.

SHIPPING TIMES AND COSTS

Please note that these delivery times are approximate, and may vary slightly according to the courier and the Country you are shopping from. 

Please make sure you select the Country where you want your order to be delivered before proceeding to checkout.
Shipping times may change according to the Country, please consult the chart below for further details.

A signature at the delivery of the package is always required. If the customer allows the courier DHL to deliver without a signature, neither Tessabit, nor the courier can be held liable in case of loss of the package.

 

HOLIDAYS SHIPPING

Last minute gift? Make sure to receive it in time for Christmas. Place your order by December 17th to receive it by December 24th.

Not sure of your gift? You can return any order placed between November 24th 2021 and December 25th 2021 until January 09th 2022.

For any other information, please contact cs@tessabit.com

Happy Holidays from Tessabit.com

 

COUNTRIES WHERE WE DELIVER AND DUTIES

Our online store ships Worldwide with few exceptions. We currently do not ship to Brasil and Russia.

TESSABIT.COM dispatches orders "delivery duty paid" (DDP) Worldwide with few exceptions. All the import charges, customs duties and local taxes will be calculated and included in the checkout page. Goods will arrive directly to their destination address, with no extra charges except for the amount paid at the time of the order.

For the other countries “delivery duty unpaid” (DDU) potential sales taxes or customs duties are excluded and they will be charged directly to the customer by the courier for each order at the time of delivery and will not be refunded if the items are returned.

For orders to China, Customs could request the receiver to take a broker and, for this reason, brokerage fees could be applied, according to Chinese Customs Laws.

These fees are not included in the duties paid by TESSABIT and they are at our Customer charge.

Please consult the following chart for further details:

 

Region Countries and Territories Shipping cost Delivery Time Tax & Duties
Europe Italy 10 EUR 1-3 business days

 

2-4 business days for islands

DDP
FREE 1 business day
Click and Collect in boutique
United Kingdom 15 GBP 2-3 business days DDP
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Luxembourg, Netherlands, Poland, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden 10 EUR 2-3 business days DDP
Albania, Belarus, Bosnia and Herzegovina, Liechtenstein, Macedonia, Rep. of Malta, Monaco, Montenegro, Norway, San Marino, Serbia, Ukraine 20 EUR 2-3 business days DDU
Switzerland 33 CHF 2-3 business days DDP
North America United States 20 USD 1-3 business days DDP
Australia, Asia & Pacific Australia 50 AUD 3-5 business days DDP
Hong Kong 300 HKD 2-5 business days DDP
Japan 4500 JPY 2-5 business days DDP
China 275 CNY 2-5 business days DDP
South Korea 35 USD 2-5 business days DDU
Rest of the world Other Countries 35 USD 2-5 business days DDU

 

 

Remember to select the Country you want to ship to before you start your shopping, as the products you save in your Shopping Bag and Wish List will no longer be available if you change Country. Also our catalogue and services will be updated accordingly.

You can choose a personal or work address. Orders shipped to Italy may also be collected in Boutique thanks to our Click-and-Collect service.

The courier cannot ship to some areas or addresses, such as PO Boxes - we will inform you of any limitations before you place your order. 

 

TRACK YOUR ORDER

 

DHL COURIER

We will send you an email to acknowledge your order has been shipped from Como, with a Tracking Number to follow the shipment. You can check the progress of the parcel at any time from your account or directly from the courier's website: DHL
The Tracking Number usually takes 24 hours from shipping to become active - please check back the following day if you don't see any immediate updates. Our Customer Care is on hand for any questions or assistance you may require.

 

UPS COURIER

We will send you an email to acknowledge your order has been shipped from Como, with a Tracking Number to follow the shipment. You can check the progress of the parcel at any time from your account or directly from the courier's website: UPS
The Tracking Number usually takes 24 hours from shipping to become active - please check back the following day if you don't see any immediate updates. Our Customer Care is on hand for any questions or assistance you may require.

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